Customer Care
Your resource center for account management, certification details, and customer support — because your learning experience matters to us.
We’re Here to Support Your Learning Journey
At Infinite Learning Institute (ILI), our goal is to make continuing education simple, seamless, and supportive from start to finish. Whether you need help accessing your CEU certificates, managing your account, or finding answers to common questions, our Customer Care resources are here to help.
Our support team understands the needs of busy clinicians and is dedicated to ensuring that your experience with ILI is smooth, secure, and successful.
Explore Customer Care Resources
My Account
Manage your profile, track course progress, and download CEU certificates anytime from your personal ILI account dashboard.
FAQs
Find quick answers about CEU credits, attendance requirements, refunds, and accessibility accommodations.
Give Us Your Feedback
We value your input. Share your thoughts about a recent training or suggest improvements to help us serve you better.
Contact Us
Need personal assistance? Our support team is happy to help with registration, technical support, or billing questions.
Accommodation Request
We’re committed to accessibility. Submit an accommodation request at least two weeks before your event to ensure the right supports are in place.
Join Our Mailing List
Sign up to receive exclusive course discounts, new training announcements, and professional development resources.
Our Certifications
Learn more about ILI’s national CEU accreditations and credentialing partnerships.
Why Clinicians Trust ILI Support
Personalized Service
Our team is responsive, knowledgeable, and experienced in CEU administration.
Secure & Confidential
All participant data is protected in compliance with federal and state privacy laws.
Accessible & Inclusive
We honor all ADA requirements and strive to make every learning experience equitable and comfortable.
Transparent Communication
From registration to certification, you’ll always know what to expect.
Need Help? We’re Just a Call Away
Our customer care specialists are available to answer questions and support your learning experience.
Call 866-622-2387 or email us at info@infinitelearningceus.com for assistance.
