FREQUENTLY ASKED QUESTIONS

Our CEU programs are open to all licensed and pre-licensed mental health professionals, including social workers, counselors, psychologists, and students. Courses are designed to enhance professional skills, meet licensure renewal requirements, and promote ethical clinical practice.

Refunds are not available for any CEU courses or events. Please confirm your schedule and availability before registering. In certain cases, credits may be transferred to a future training of equal or lesser value at ILI’s discretion.

To receive CE credit, participants must attend the full live or virtual session with their camera on and complete all required evaluations or post-tests. For on-demand courses, credit is awarded upon successful completion of all required modules and assessments.

Partial attendance or incomplete coursework does not qualify for CE credit.

Yes. All ILI programs are conducted in full compliance with the Americans with Disabilities Act (ADA). Reasonable accommodations are available upon request. Please submit an accommodation request at least three weeks before the scheduled event using the online form.

Yes. Most live trainings are recorded and made available for later purchase as on-demand CEU courses. Recordings are edited for quality and made accessible through the ILI online learning platform.

To earn CEU credit, full attendance is required. If you are unable to stay for the full duration, you may still attend but will not receive CEU certification. We recommend checking our on-demand library for flexible course options that better suit your schedule.

ILI is currently approved by the New Hampshire NASW and is an EMDRIA Approved Credit Provider (EC Provider #25052). Infinite Learning Institute has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 7977. Programs that do not qualify for NBCC credit are clearly identified.

Please confirm with your state’s licensing board to ensure that ILI courses meet your specific continuing education requirements.

Infinite Learning Institute maintains strict policies to protect participant confidentiality and data security. All personal and registration information is collected and stored in compliance with applicable federal, state, and local privacy laws. Information is used only for program administration, CE verification, and communication about upcoming events.