Terms & Conditions

Effective Date: November 14, 2025

1. Acceptance of Terms

By accessing or using the Infinite Learning Institute website or our services, you agree to these Terms & Conditions. You confirm that you are at least 18 years old (or have the consent of a legal guardian) and will comply with these terms[1]. Please read these terms carefully. If you do not agree with them, you should refrain from using our website or services[2]. Continued use of our services after any updates signifies acceptance of the revised terms[1].

2. Use of Services

Infinite Learning Institute (“we,” “us,” or “our”) provides continuing education courses and related services for professionals. Our services must be used only for lawful, authorized purposes[3]. You agree not to misuse the website or services or engage in any fraudulent or illegal activities. Prohibited activities include:

Misuse: You will not use our website or services in any manner that violates any law or these terms[4].

Interference: You will not interfere with or disrupt the operation of our website, servers, or networks (for example, by attempting to hack or impair functionality)[5].

Unauthorized Data Collection: You will not collect or store personal data about other users without their explicit consent[6].

Any attempt to engage in these prohibited actions may result in termination of your access to our services.

3. Messaging (SMS) Terms & Conditions

We may offer SMS text messaging to provide course updates, reminders, or other informational notices. By opting in to receive text messages from Infinite Learning Institute, you agree to the following terms[7][8]:

Consent: You will only receive SMS messages if you explicitly opt-in by providing your mobile phone number through our online forms or registration process[9].

Message Frequency: The number of messages may vary based on your interaction with our services (e.g., reminders for upcoming courses or events)[10].

Fees: Standard message and data rates may apply to SMS messages, as determined by your mobile carrier plan[10].

Opt-Out: You can unsubscribe from SMS updates at any time by replying “STOP” to any message we send. Upon doing so, you will no longer receive text messages from us[11]. For help or support with messaging, you may reply “HELP” or contact us via email.

Privacy: We will not sell or share your phone number with third parties for marketing purposes[12]. Your phone number will be used only for providing Institute-related communications in accordance with our Privacy Policy.

4. Privacy Policy

Your use of our services is also subject to our Privacy Policy, which describes how we collect, use, and protect your personal information. By using our website or services, you acknowledge that you have read and agree to the Privacy Policy[13]. (See the Privacy Policy section below for details on data practices and your rights.)

5. Fees, Payments, and Refunds

Fees & Payment: All course fees must be paid in full at the time of registration or purchase. We accept major credit cards and debit cards as payment methods[14]. Payment is required to confirm your enrollment in any course or event; access to on-demand course materials or attendance at live events will only be granted after payment is successfully processed.

Cancellations & Refunds: We maintain a strict cancellation and refund policy for our continuing education offerings, as outlined below:

Live Event Courses: If you need to cancel your registration for a live in-person or virtual training event, you must do so at least 14 days prior to the event start date to receive a full refund[15]. Cancellations made within 14 days of the event (including last-minute cancellations or failure to attend without notice) are not eligible for a refund[16]. We understand emergencies can occur; however, because space is limited and last-minute vacancies may not be fillable, no refunds will be issued for cancellations made within two weeks of the event. In some cases, at our discretion, a credit toward a future course may be offered for late cancellations, but this is not guaranteed.

On-Demand Courses: All sales of on-demand, self-paced courses are final. Once you have purchased an on-demand course and gained access to the course materials, we do not offer refunds. If you have not yet accessed any of the online course content and you request a cancellation within 14 days of purchase, we may consider a refund on a case-by-case basis[17]. To request such a refund, you must contact us in writing within the 14-day window. Courses that have been accessed or partially completed are not eligible for refund.

Provider Cancellations: Infinite Learning Institute reserves the right to cancel or reschedule a course or event if necessary (for example, due to low enrollment, instructor illness, or other unforeseen circumstances)[18]. In the rare event that we cancel a course you have registered for, you will receive a full refund of the registration fee (or the option to transfer your enrollment to a rescheduled or comparable course). If a course is rescheduled, you may choose to attend on the new date or request a full refund. We will notify you as soon as possible of any changes to course scheduling[18].

Note: If your access to our services is terminated due to a violation of these Terms (see Section 9 below), you will not be entitled to a refund for any fees paid for courses or services that you are no longer able to use due to the termination.

6. Intellectual Property

All content and materials available on the Infinite Learning Institute website or provided in our courses – including text, graphics, logos, videos, slides, and other instructional materials – are the intellectual property of Infinite Learning Institute or our content licensors and are protected by copyright, trademark, and other intellectual property laws[19]. You are granted a limited, non-transferable license to access and use the materials for your personal educational purposes only. You may not copy, reproduce, distribute, publish, display, perform, modify, create derivative works from, or commercially exploit any of our content without our prior written permission[19]. Unauthorized use of our intellectual property is a violation of these Terms and may also violate applicable law.

7. Limitation of Liability

By using our website and services, you understand and agree that Infinite Learning Institute (and its owners, instructors, and affiliates) shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the site or participation in any courses[20]. This includes, without limitation, any loss of data, loss of profit, cancellation of professional licenses, or other damages, even if we have been advised of the possibility of such damages. Our courses and website content are provided on an “as is” and “as available” basis. While we strive to provide accurate, up-to-date, and reliable information, we make no guarantee that the content is error-free or that access to our website will be uninterrupted[20]. In no event shall our total liability to you for all claims exceed the amount paid by you to Infinite Learning Institute for the specific service or course in question.

8. Consumer Rights Under NH SB 255

If you are a resident of New Hampshire, you are entitled to certain data privacy rights under New Hampshire’s privacy law, NH SB 255[21]. Infinite Learning Institute is committed to complying with this law. Your rights include:

Access: You have the right to request confirmation of whether we are processing your personal data, and to access that personal data[22].

Correction: You have the right to request that we correct inaccuracies in the personal data we hold about you[22].

Deletion: You have the right to request deletion of your personal data that we have collected, subject to certain exceptions (for example, if we are legally required to retain certain records)[23].

Data Portability: You have the right to obtain a copy of the personal data you have provided to us, in a portable and readily usable format, to the extent technically feasible[24].

Opt-Out of Sale/Targeted Ads: You have the right to opt out of the sale of your personal data or the processing of your personal data for targeted advertising purposes[25]. (Note: Infinite Learning Institute does not sell your personal data; see our Privacy Policy. However, we will honor opt-out requests for targeted advertising or any future data sale should our practices change.)

To exercise any of these rights, please contact us at the email or mailing address provided in the Contact Information section below[26]. We may need to verify your identity before fulfilling certain requests. We will respond to your request within the timeframe required by law and in accordance with NH SB 255. Please note that these rights apply to New Hampshire residents, and some rights may not be available to individuals outside New Hampshire under this law.

9. Termination of Services

We reserve the right to suspend or terminate your access to our website, courses, and services at any time if, in our judgment, you violate any portion of these Terms & Conditions or engage in conduct that is unlawful or that interferes with the proper use of our services[27]. In the event of such termination due to your breach of the Terms, you will not be entitled to any refund or credit for fees you have paid, and we may prohibit you from re-enrolling in future courses. We also reserve the right to terminate services or user accounts to comply with legal requirements or to protect our rights and those of other users.

10. Changes to Terms & Conditions

Infinite Learning Institute may update or modify these Terms & Conditions from time to time. Any changes will be effective when posted on our website with an updated “Effective Date” at the top of the Terms[28]. We encourage you to review the Terms periodically for any updates. If we make material changes, we may also provide additional notice (such as by email or a pop-up notice on the site). Your continued use of the website or our services after any modifications constitutes your acceptance of the revised Terms[28]. If you do not agree to the updated terms, you must stop using our services.

11. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the State of New Hampshire, without regard to its conflict of law principles[29]. By using our services, you agree that any dispute arising under or relating to these Terms shall be resolved exclusively in the state or federal courts located within New Hampshire, and you consent to the jurisdiction of such courts.

12. Contact Information

If you have any questions, concerns, or comments about these Terms & Conditions, you can contact us using the information below[30]:

Email: info@InfiniteLearningInstitute.com

Phone: 866-622-2387

Mailing Address: Infinite Learning Institute, 11 Kimball Drive, Suite 104-105, Hooksett, NH 03106[31]

Please feel free to reach out – we are here to help and will respond as promptly as possible.